Shipping Information

Shipping, Returns, and Refunds Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email tangleart@yahoo.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
TBD
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items will not be accepted as a return if sent after the return window, or if damaged, worn, used, or altered.

Payment Policy

Accepted Methods of Payment

We accept IOTA cryptocurrency as the only form of payment.

Why?

We built Tangle Art as our way to help promote the Iota ecosystem and distributed ledger technology. Our singular goal was to promote the usage and exchange of goods using Iota, so that in our small way we are contributing to a future we believe in.

Buying with Iota

Upon completion of your purchase you will be given an Iota address and QR code. Please send your Iota to the shown address. Once payment is confirmed we will provide an email to verify and will ship out your Tangle Art.

Shipping Policy

Turnaround

Please expect delivery within 4 weeks of purchase, depending on how far you are. We are shipping from the Northeast of the United States.

Carriers

We use UPS for all shipping in the United States. International shipping will be determined upon completion of order to determine best rates.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders may not have tracking numbers.

Shipping Rates

Shipping is included in the cost for all orders in the United States and Canada. Shipments to all other countries will include an additional 15 Mi.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.